Bridging Clinical Operations & Talent Development
Turn Clinical Expertise Into Scalable L&D Systems
Your clinical leaders know the work, but they weren't trained to train. I partner with them to build onboarding and training systems and develop their L&D capabilities, improving time-to-productivity and retention while strengthening your training bench.
For Series A,B & Post-M&A Healthcare Organizations
When Training Can't Keep Up with Growth
Scaling healthcare companies face a unique challenge: HR teams design training without understanding clinical workflows, while clinical leaders train without L&D frameworks. The result? Inconsistent onboarding, longer ramps, and burnout among your trainers.
As a PA-C and former Director of Medical L&D, I bridge that divide. I partner with your clinical leaders to build training systems that mirror how the work actually happens, not how it's documented, so new hires build competence through practice. The outcomes: faster time-to-productivity, stronger retention, and training systems that scale without burning out your clinical leaders.
From process to practice: I turn workflows and clinical competencies into training systems where new hires practice what they'll actually do.
From diagnosis to design to ongoing leadership, I partner with your clinical and talent teams across the full L&D lifecycle.
Whether you need help diagnosing a specific performance gap, building scalable training infrastructure, or ongoing strategic leadership, I meet you where you are. Services can work independently or build on each other as your needs evolve.
How I Help You Scale
Clinical Performance Consulting
Not every performance problem needs a training solution. I work with your team to diagnose the root cause of performance gaps and determine whether issues require training, better tools, workflow redesign, or a combination. This ensures you invest resources where they'll actually move the needle.
Best for: Organizations that need to solve a specific problem or validate before investing in full system design.
Scalable Training System Design
Build onboarding and training infrastructure that reduces time-to-productivity while maintaining quality as you scale. This includes complete systems from day-one orientation through competency milestones, and codifying your specialized clinical expertise (your unique model of care, delivery approach, and differentiating competencies) into repeatable frameworks that ensure consistent, compliant care delivery.
Best for: Organizations ready to invest in scalable infrastructure that grows with them.
Fractional L&D Leadership
Get director-level L&D expertise and hands-on execution without the full-time overhead. I provide strategic oversight, program management, and coaching for your internal training team members, perfect for scaling organizations that need experienced guidance on complex clinical enablement projects. Can be added to Training System Design for ongoing implementation support.
Best for: Organizations that need sustained strategic partnership or want to build internal L&D capability while getting systems built.
Anna Ballard, PA-C | Clinical L&D Strategist
11+ years of PA Practice
7+ years L&D leadership
Former Director, Medical L&D
Bridging Clinical Operations & Talent Development
I'm a PA-C and Clinical L&D Strategist who's spent 11 years in clinical practice and 7+ years leading training and process improvement in growth-stage healthcare organizations. As a former Director of Medical Learning and Development, I understand both the clinical realities and the L&D systems needed to support scaling teams.
Through Process to Practice, I partner with Clinical Operations and People leaders at Series A, B and post-M&A healthcare companies (from telemedicine platforms to care coordination services) to build onboarding and training systems that reduce time-to-productivity while supporting clinician retention.
I also coach internal clinical trainers to become training leaders who can speak the language of business and partner strategically with operations and cross-functional teams.
I bridge clinical operations and talent development, helping organizations diagnose root causes, build the right solutions, and develop their internal training leaders.
Ready to Build Training That Keeps Pace with Growth?
Let's explore how to turn your clinical expertise into scalable training systems that reduce time-to-productivity and strengthen your training bench.